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TOUR FAQ

  • What are the 2025 Tour dates?
    WEEK 1 | 24th March - 28th March WEEK 2 | 29th March - 2nd April WEEK 3 | 4th April - 8th April WEEK 4 | 9th April - 13th April WEEK 5 | 15th April - 19th April WEEK 6 | 20th April - 24th April
  • Will I be refunded if I cancel?
    You can cancel at any time, subject to our terms and conditions. The refunded amount will depend on how close it is to your Tour date, and whether a replacement is found for you.
  • How does the payment work? When do I pay my deposit & final payment?
    Bookings open on Oct 28th 2024, at 6pm, where you pay a deposit of £50. Places usually sell out within hours so make sure you don't miss out. You'll then be able to make your final payment after the 30th of November. The final payment deadline is 17th January 2025. We will send around a final payment link
  • How warm will it be & what should I pack?
    The average weather in Portugal is around 18-20 degrees when we're out there! This is not an exhaustive list, but here are a few ideas of what to pack: Clothing and footwear: - Comfortable sports clothing - Flip-flops / Sliders / Crocs (on leisure mode of course!) - Clothing for socials and nights out! - Footwear for socials/nights out - Sweater or light jacket as it can get a bit chilly at night Sun Protection: - Hat - Sunscreen with high SPF - Sunglasses, Lip balm with sunblock Hydration Miscellaneous: - Beach blanket or towel - Toilettries, chargers... the classics
  • How do I get my wristband and Tour goodies?
    Get over to the beach from 11am to 4pm on day 1 :) Can I collect my wristband if I get in after 4pm? You can collect your wristband at the beach, on the morning of day 2. To get into the first social, you will need to have a proof of ID and proof of ticket purchase. You will need a wristband on for all other activities!
  • How do I check in to my accommodation?
    If you have booked accommodation with us, the reception staff will check you into accommodation from the check in times stated earlier! If you arrive before check in, you can drop your stuff at your accommodation’s luggage storage, and head over to the beach!
  • What time will check-in/check-out be?
    Jardins da Rocha: 2pm Check-in, 10am Check-out Flor da Rocha: 4pm Check-in, 12pm Check-out
  • What would a typical day look like & will I get time to chill?
    A normal day would look like: Early morning yoga, training, an afternoon tournament, Centre court exhibition matches and a night out! We do have a fairly busy timetable with loads that you can do, but everything on there is optional, so feel free to skip some of the activities to chill, nurse a hangover, rest your body, or go explore the city.
  • Cancellation Policy
    All cancellations must be officially made in writing to vacations@deepdishbeach.com. Official cancellation time will be from when the email is received by Deep Dish Beach. ​ If you wish to cancel a Booking for any reason, you must do so via email to the following email address: Vacations@deepdishbeach.com: Cancellation made before the Full Fee Date (21st January 2024) - The Deposit will be forfeited. If Fees have already been made then this will be refunded. Cancellation made after the Full Fee Date - The Deposit will be forfeited and the outstanding Fees of the package selected by the Booker become due and payable and will not be refunded if already paid. Replacements may still be possible. Cancellations made within 2 weeks of the Vacation- The Deposit will be forfeited and the outstanding Fees of the package selected by the Booker become due and payable and will not be refunded if already paid. Replacements are not possible. Cancellation made within 48 hours of Booking Form submitted - All funds will be refunded. If for any reason, the Vacation is cancelled by Deep Dish Beach, the total liability of Deep Dish Beach will not exceed that proportion of the Fees Deep Dish Beach have actually received.
  • Can I come if I have never played any of these sports before?
    Of course! All levels are welcome, and we get a lot of complete beginners!
  • If I come for my sport, can I play some of the other sports too?
    Yes! We've timetabled in some chances for you to play some of the other sports!
  • Do we have to organise our own food and drinks for tour?
    Yes all food and drink is up to you guys :)
  • Can we reserve places for our friends?
    Unfortunately not. Each person will need to buy their tickets before they sell out.
  • How much security can you give us regarding this tour (ie. will you cancel)?
    Regarding cancellations, we have been running camps across Europe for 10 years and have never had to cancel (Other than Covid, where we let everyone know far in advance and everyone received full refunds). The only way Tour would be cancelled are in circumstances out of our control such as natural disasters. Portugal is a very low-risk area for something like that.
  • Do I need to pre-book for tournaments / coached sessions?
    Not at all! We will allocate your training groups based on the information that you provide us in your online check in, and you can register for tournaments on the day.
  • Do we have to pay to hire equipment?
    You can hire equipment from us during the day of your camps for free! The only exception is renting Beach Tennis Paddles!
  • Where can I buy your clothing?
    You can select an add-on option with your package! We also have a shop out in Portugal!
  • How to book if you are a lone traveller?
    If you are a lone traveller, we can place you with others on the same week of Tour as you. You will be sharing in apartments of 3 - 4 people. We will try our best to place you with others from your university & sport however it is possible you will be placed with people from other universities or sports.
  • Do I still need a ticket if I am the Tour Leader?
    Yes! You will need to book your spot on Tour and pay your deposit the same as everyone else - if enough people buy tickets for you to earn yourself a free Tour (woohooo) we will refund your deposit :)
  • Is there a separate price if people are coming just for the nights out/accommodation and are not taking part in the sport?
    Nope! The price is the same for everyone but all of the activities are optional (although we recommend getting stuck in as much as possible ;))
  • What isn’t included in the package?
    Transport and transfers Food and drink
STILL HAVE A QUESTION?

IF YOUR QUESTION IS STILL NOT ANSWERED AND YOUR TOUR LEADER DOESN'T HAVE AN ANSWER, YOU CAN EMAIL US AT VACATIONS@DEEPDISHBEACH.COM

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